To display the Messages Page, click the Messages menu at the top menu bar.
On mobile devices, menus might be collapsed into a hamburger menu in the top right corner. Click the first, then select Messages.
Messages Page is where all of your communications take place. Messages between supervisors, supervisors and members, various requests, and system notifications are some of the messages that can appear here.
Messages are organized by their update time. Newer messages and messages with the latest comments bubble up to the top, and you can scroll down to see older messages. There are various ways to filter & organize the messages. They are discussed below...
Use the Summary View checkbox at the left top of the page to collapse all the messages and display only the header of the messages. Using the summary view, you can scroll down quicker and get to the post you want to see faster. To open up the detail of a post, simply click on the headline.
To go back to the view where all messages are showing their details, click off the Summary View checkbox.
Use the Auto Archive Messages checkbox at the left top of the page to automatically archive messages that have expired. Posts about a Week's schedule that's in the past, or Absence Request for a Shift that's in the past are some examples of the messages that will be archived automatically.
You can always view the archived messages by selecting the Archived menu from the View Menu.
To stop expired message from automatically archived, simply click off the Auto Archive Messages checkbox.
Use the following options to View/Filter various messages. Filter options are located in the top-left corner of the screen.
When your screen size is small (likely when you are using Schedule-Zero on mobile), the Filter options might be collapsed inside a Setting Button to save space.
Selecting this checkbox will display messages that were sent directly to you, and meant to be seen by you only. The sender can also see the message. Comments made under this type of post will remain private between you and the sender.
To unselect this filter and see messages sent to everyone, click the same checkbox again.
Use the Posted by dropdown and select a member to see messages that were posted by that member. You can also select the You option to see messages you sent.
To unselect this filter and see everyone's messages, click the x button next to the dropdown menu.
Use the Post Type dropdown to view messages that are of that selected type.
For an example, you can select the Absence Request menu to see only the messages that were posted to request absences. See the Message Types section to see the types of messages you can view.
To unselect this filter and see all message types, click the x button next to the dropdown menu.
Use the Starred dropdown and select a color to view messages that were previously marked by you with that color.
Selecting a blue star, for an example, will display all the messages that were marked as blue using the Star icon in the top right corner of the message panel.
To unselect this filter and see all star types, click the x button next to the dropdown menu.
Click the Select Date Range input area, then select start and end dates to see messages that were posted in those dates.
This might be a handy option when you want to review, for an example, all the absence requests that were submitted last week.
To unselect this option and see messages from all time periods, click the x button next to the dates input area.
Click this link to clear all filters and reset all filtering options to default.
Use the Archive feature to put away messages that are no longer needed.
Click the Star button located in the right top corner of a message to color-code that message.
You can edit or delete the messages you posted. To edit or delete your message, click the ellipsis menu next to the Star menu in the top right corner of your post.
To edit your message, click the ellipsis icon and select Edit from the dropdown menu. A dialog appears with your original comment. Make the modification you want, and click Save Changes button. To cancel the edit, click elsewhere on the browser or the x in the top right corner to close the dialog.
To delete your post, click the ellipsis icon and select Delete menu. In most cases, however, it might be preferable to simply Archive your messages. Use this option only when you wish to remove the post permanently.
Deleting a post removes the post from everyone it's addressed to, but it does not remove the underlying shift or requests related to the post. For an example, deleting a message about your absence request removes all the discussions about the request, but it does not cancel the absence request itself.
In some cases, you can acknowledge the post to let everyone know that you've read and understood the post. This can come in handy, for an example, when a change was made to a shift, and you want to make sure the assignee has received and understood the change.
To acknowledge a post, simply click the Acknowledge button.
When someone acknowledges a post, a small link appears at the bottom of the post area. Clicking that link will display a dialog that shows the list of members who've acknowledged and when the acknowledgement took place.
Here are the types of messages that can appear in Messages Page.